Terms of Service

Products supplied through CellCultureMedia are intended for research, manufacturing and process-development use by business customers and for resale by them to such users. Products are not formulated or labelled for direct administration to humans or animals. Buyers and their customers are responsible for confirming that a product is appropriate for the intended use and for holding the necessary approvals.

The Site is an inquiry-based wholesale site. Reference prices shown on product pages are per-unit prices from the wholesale list, in U.S. dollars, excluding freight, duties and taxes, and are indicative only. All commercial terms, including final price, minimum order quantity, pack configuration, lot reservation, lead time, documents and payment terms, are confirmed in a written quotation and order confirmation. A request submitted through the Site or by email is not an order, and no supply arrangement exists until confirmed in writing by both parties. We may correct errors on the Site and decline requests outside our supply scope.

Shipping is quoted per order as described on the shipping policy page. Transfer of risk and responsibility for freight, insurance, customs, duties and taxes follow the Incoterms agreed in the order confirmation.

Returns, replacements and refunds are handled under the returns and refunds page and the conditions stated in the quotation and order confirmation.

Documents are confirmed per product in the quotation and are product- and lot-specific. We do not warrant that any product is fit for a particular use beyond the specifications stated in its documentation, and we make no blanket regulatory or clinical claims.

The Site, including its text, images, product information and structure, is the property of CellCultureMedia or its licensors and is protected by copyright and other intellectual-property laws. You may not reproduce, redistribute or commercially exploit Site content without our written permission. Private-label buyers may use product information only as agreed in writing for their labelled products.

To the maximum extent permitted by law, our liability for any product or any use of the Site is limited to the price paid for the product in question. We are not liable for indirect, consequential or incidental damages, including loss of data, loss of revenue, or impact on research or production programs.

The Site and products are provided as described, without warranties beyond those expressly stated in the product documentation and the order confirmation.

These Terms and any supply arrangement are governed by the law stated in the order confirmation. Disputes are resolved in the forum stated there unless mandatory law requires otherwise.

We may update these Terms from time to time. The "Last updated" date on this page reflects the most recent revision. Terms agreed in a written order confirmation are not changed by updates to this page.

Questions about these Terms: email info@cellculturemedia.bio.